Grow your business with our Conversational AI solution
Observe your customers' needs and how they interact with your digital touch points Contact Us
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Weaponize Conversational Marketing into a growth machine. Generate leads and sales beyond your regular reach Contact Us
Explore the difference between chatbots & SmartRep Virtual Assistants
Contact us to arrange a demo to present our differentiating points Contact Us
Endless possibilities at your service using our SmartRep suite
AI in conversational marketing enables marketers to deliver relevant experiences to prospective customers with increased effectiveness and efficiency. Interactive customer engagement creates loyal customers and ultimately improves ROI of businesses
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Do you know why potential customers are leaving your site?
Client’s success stories
Are you looking for ways to increase conversions but having a hard time turning visits into sales?
The Power of Understanding conversations
Unleash the power of insights. Create unique journeys based on your customers' needs.
KPIs
Define KPIs to measure effectiveness and efficiency of your Virtual Assistant
Business Intelligence
Highlight the most critical facts and figures that smoothly lead you to make the best decisions for your business
Our fields of expertise
We enjoy adapting our strategies to offer every client the best solutions that are at the forefront of the industry.
NLP/ AI
Natural Language Processing (NLP) is the subfield of Artificial Intelligence (AI) concerned with the interaction between computers and human languages (e.g.: Greek, English). We provide the capability to the end user to express the inquiry via Greek language. Indicative characteristics of our NLP capabilities include:
Spelling
By providing the opportunity to the end user to write in Greek,
we understand that Spelling is a crucial success factor. At
SmartRep, we developed an algorithm to identify spelling
mistakes, by teaching our ChatBot what a spelling mistake is.
For example, we taught our ChatBot that Transpose is the
phenomenon that takes place when two letters in a word switch
positions, so as if a user writes “ λγοαριασμός ”, our ChatBot will
understand “ λογαριασμός
Semantics
The purpose of Semantics is to draw exact meaning of a word.
Consider a user typing “ Λογαριασμός ”. It is of outmost
importance for the ChatBot to understand the context of the
word. As such, it is only logical to assume that the user either
wants a new account, or to have access to his account. As such,
the ChatBot will reply with a question to better understand the
context of the question (e.g.: Ενδιαφέρεστε για άνοιγμα
λογαριασμού ή θέλετε να συνδεθείτε για να δείτε τον
λογαριασμός σας;)
Machine Learning
Machine Learning is an application of AI that provides systems the ability to automatically learn and improve from experience without being explicitly programmed.
Machine Learning can be used to help solve AI problems and to improve NLP by automating processes and delivering accurate responses.
Business Intelligence
Business intelligence (BI) refers to the procedural and technical infrastructure that collects, stores, and analyzes the data produced by a company’s activities.
At SmartRep, we will provide you access to a BI platform that will give you the opportunity to view analytical reports regarding the efficiency and effectiveness of your Virtual Assistant.
We will not spam you
