Covid-19 Virtual Assistant for Bluestar Ferries, Hellenic Seaways, and Superfast Ferries
Attica Group requested a Virtual Assistant to support the web site visitors of Bluestar Ferries, Superfast Ferries, and Hellenic Seaways in terms of their journey throughout the Covid-19 pandemic. The Virtual Assistant can support both Greek and English language.
Launched in July 2021, the Virtual Assistant has answered more than 60,000 questions. The knowledge base is constantly expanding and will be soon integrating new information.
Attica Group is engaged in passenger shipping through SUPERFAST FERRIES, BLUE STAR FERRIES, HELLENIC SEAWAYS and AFRICA MOROCCO LINK, operating 32 vessels providing modern, high quality transportation services in Greece and abroad. Attica’s vessels serve 60 unique destinations in 4 countries, connecting 71 ports and carrying over 7 million passengers, 1 million passenger vehicles and 400,000 trucks every year.