Artificial Intelligence (AI) and emerging technologies are becoming increasingly important in our day-to-day lives, particularly in the workplace. Gartner predicts that by 2024 these technologies will replace almost 69% of the manager’s workload.

While AI has made headlines and raised concerns over job roles being delegated to machines and AI technology, these machines and algorithms are expected to create many more jobs than they replace in the coming years. Different sources claim different values, but they all concur that there will be much more to gain than there is to lose by embracing AI technology. The World Economic Forum (WEF) reported that 75 million jobs will be displaced by 2022, while 133 million new roles will be created with the growth of artificial intelligence in the next few years.

In order for AI to be utilized fully, organizations need to harness the huge amounts of data using machine learning, data analysts, AI programmers, and more. The output from this data enables L&D departments to gain insights into the learner journey and helps them to create training programs that drive value and enable adaptive learning.

Gone are the days when every employee needs to learn the same course content. Content can be personalized to suit the learner’s needs, focus on weaker areas of the learner, recommend suitable content based on past behavior, predict needs based on their role, and even auto-generate content using various content creation algorithms.

Millennials now rate training and personal development as the number one job benefit. Organizations need to recognize this and start deploying AI to train employees by optimizing content to suit the users preferred learning style. This will not only make the learning experience more enjoyable for them but help with knowledge retention and on the job performance.