We work with your team to identify business needs and specific requirements
Develop a custom Virtual Assistant
Create a virtual assistant with capabilities to answer user inquiries
Provide Insights and Reporting
Perform corrective actions and define further enhancements
01
SmartRep as a chat widget can be added in a website and/or social touch points (e.g.: Facebook messenger, viber) and provide automated answers to online customers
02
SmartRep uses a self-monitoring technology to monitor customer satisfaction level, to identify whether customer is not provided with the correct answers
03
Our solution can recalibrate its answers or indirectly push the customer to your customer service